Certified Academy

Adapting a workforce to work from home

An eLearning course designed for the HR professional


Flexible working (Flexi-work) is becoming more popular in the workplace, especially with the recent COVID-19 pandemic. It is an arrangement that allows people to work at different times and different locations. A study conducted by Stanford University in 2015 revealed that working from home, one of the many flexi-work arrangements, could enhance company performance by 13%.

Many companies are now implementing this mode of work to become more agile, become more employee-centric as well as manage business continuity during uncertainty. In the meantime, more companies start planning to adopt this mode of working in their organizations.

As a result, how to implement and manage flexible working become another questions in people’s mind especially HRs and employers.

At this time many companies have been investing resources to implement flexi-work arrangements in their organizations. Unfortunately different organizations will encounter various challenges because of the differences in business nature.

This four-module series provides HR professionals with an opportunity to gain expertise in setting up and managing a flexi-work program for their organization. This series also shares best practices to enable HR professionals to implement end to end flexi-work arrangement, from developing policy and processes, motivating and engaging employees to tracking performance and maximizing productivity.

Designed by Human Resources Online and Mercer, this online course aims to equip you with the necessary knowledge and skills to:

  • Understand the common types of flexible working available and the key success factors to implementation

  • Get buy-in from management and employees for flexi-work

  • Gain a deeper understanding of employee experience and what they can do to enhance it and motivate employees

  • Effectively manage and measure performance and productivity

Attend this course if you want to:

  • Recognize different types of flexible working in the market

  • Assess readiness of their organization on implementing flexi-work arrangement

  • Drive stakeholder buy-in and champions

  • Establish and implement effective communication plan and tools with employees

  • Understand employees’ motivations and needs in terms of employee experience

  • Establish a comprehensive employee experience plan

  • Define and apply performance and productivity measures and drivers while working remotely

Course content

  • Video recordings and teachings from a leading expert
  • Prepared simulation and exercises
  • Materials for reference and self study
  • Case studies and best practices that prepare you for situations you may face


Darryl Parrant

Career Business Leader, Hong Kong

Brian Sy

Principal, Head of Total Rewards, Hong Kong

Heidi Au

Principal, Head of Talent Strategy, Hong Kong

Kevin Hau

Principal, Executive Rewards, Hong Kong

Course Syllabus

Module  1

Setting up – Readiness & infrastructure

You will learn:

  • The types of flexi-work arrangement

  • Four essential elements to implementing flexi-work arrangement

  • About organizational readiness and diagnostic assessment (gap analysis)

  • How to developing policy and guideline and establishing a work plan

Module  2

Change Management & Communication

You will learn:

  • Best practices for stakeholder management and engagement

  • How to manage organizational change by driving growth mindset, agility and trust

  • About establishing effective communication strategy and plan

  • Proven methodology for training managers and employees on required skills and behaviour

Module  3

Motivating and Engaging Employees Remotely

You will learn:

  • About understanding the Employee Experience Journey

  • What types of experience do employees crave?

  • Best practices for establishing end to end remote/digital employee experience plan

  • The most effective support mechanisms for employees and their families

  • About adopting new ways of working remote and managing virtual team meetings

Module  4

Managing and Measuring feedback, performance and productivity

You will learn

  • To understanding and diagnose both internal and external factors such as employees’ expectations

  • How to collecting feedback via employee experience survey such as:

    • Survey Design & Launch

    • Data Analysis & Gap Identification

  • How to effectively develop performance and productivity measures

  • About action planning for continuous improvement

You will take part in

Adapting a workforce to work from home

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Access to the course: Adapting a workforce to work from home

Current Price:

Your price: USD129

*Per one ticket

Contact us

For more details, contact:
Cyrus Ching
[852] 2861 1882  
[email protected]