Certified Academy

A marketer's guide to TikTok 抖音

A comprehensive e-learning guide to TikTok (抖音) for marketing and advertising professionals


Terms & Conditions

This document was last updated on 8th May 2019.


We would advise users to familiarise themselves with this document, and be aware that it will be updated from time to time.

Lighthouse Independent Media Pte Ltd Terms & Conditions

By placing an order you (acting as a representative, and on behalf of, your organisation) have agreed to be bound by these terms and conditions.

Terms: These terms and conditions have been written in the first person. The terms ‘we’, ‘us’ or ‘our’ refer to Lighthouse Independent Media Pte Ltd. The terms ‘you’ or ‘your’ refer to the purchasing organisation or purchasing individual.

Our contract: By booking a place/places for a training product you (‘you’ being the purchasing organisation, or ‘you’ being the purchasing individual) are entering into a legally binding contract. If you supply us with your organisation’s address and contact details, our contract will be with your organisation.  If you supply us with your personal address and contact detail our contract will be with you.  Your order or booking, and thereby the contract with us, can be made by various methods; for example: online via our website(s), email, order form, fax, letter, verbally on the telephone or verbally during a face-to-face conversation. By placing an order or booking, and thereby entering into a contract with us, you agree to be bound by our terms and conditions.

Payment terms: Unless otherwise stated on our invoice, our payment terms are strictly 14 days from date of invoice. We reserved the right to subject all invoices unpaid after nett 30 days to a 1.5% late payment interest per month on the balance due.

Content: The content in our publications/events has been written/broadcast to comply with the regulations and law of Singapore. We cannot guarantee their suitability for other parts of Asia. In many cases the content will need to be adapted to take into account your organisation’s specific circumstances. The content in our publications/events is not intended to replace any legal or professional advice when dealing with specific situations; neither we nor our authors/presenters can accept any responsibility for any action taken or not taken as a result of any of the content.

Liability: We undertake to provide the publications and events offered with reasonable care and skill. We do not warrant that availability or delivery of the services will be uninterrupted or error-free. We will not be liable to you for any loss, damages, costs, claims or expenses incurred as a result of any customisation of or amendment made by you to any of contents available from Lighthouse Independent Media Pte Ltd.

Prices: We reserve the right to increase our prices without prior notification. Unless a date of when an offer expires is notified on our order forms, the prices quoted on our order forms are valid for six months, after this time we reserve the right to charge the current price for the publication/event; please see our website for full and up-to-date prices.

Changes to our Terms and Conditions: We reserve the right to change these terms and conditions from time-to-time, and without giving you prior notice. We will post any changes on our website(s).


Cancellations: All our distance learning products have specific cancellation periods. Please see below for product-specific cancellation periods. Your request to cancel your place on the event must be made in writing.  No cancellations will be accepted outside the specified cancellation periods.  Please quote your customer number on all communication with us. 

Online training:  Our online training is available via the internet only. It is the customer’s responsibility to provide us with the correct email address so we may provide you with the log-in details (failure to do so will result in a delay in providing you with the log-in details). The price of the online training includes a single site license. Infringement of this license is an infringement of copyright. Cancellations: No cancellations will be accepted once our invoice has been issued and the full fee will be payable.